Terms & Conditions

Last Updated: 3 October 2025

Welcome to TechSmart (“we,” “our,” “us”). These Terms govern your use of techsmart.co.ke and purchases made through it. By using our Website, you agree to be bound by these Terms.

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1. General

By using this Website, you confirm that you are at least 18 years of age or have parental/guardian consent. We may update these Terms at any time without prior notice. Updates will be posted on this page, and your continued use of the Website constitutes acceptance of the updated Terms.

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2. Products

  • We specialize in the sale of iPhones and high-end smartphones.
  • Images are illustrative; actual products may vary slightly.
  • Availability is subject to change without notice.
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3. Pricing & Payment

  • All prices are in Kenyan Shillings (KES).
  • We accept Bank transfer, M-Pesa, and credit/debit cards.
  • Orders are processed once payment is received.
  • We may cancel orders for incomplete payment or suspected fraud.
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4. Orders & Delivery

  • Order confirmation is sent via email or SMS.
  • Nairobi deliveries are handled by our riders. You may also send your own rider for collection from our store.
  • Delivery times are estimates and may vary due to external factors.
  • We’re not responsible for third-party courier delays or issues.
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5. Warranty

  • Apple products are covered by the official Apple warranty.
  • Claims should be made via Apple or authorized Apple service providers.
  • Warranty excludes accidental damage, misuse, unauthorized repairs, and liquid damage.
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6. Limitation of Liability

To the fullest extent permitted by law, TechSmart is not liable for indirect, incidental, or consequential damages from using our Website or products. Our total liability for any product shall not exceed its purchase price.

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7. Privacy

We process personal data only for order fulfillment and support. See our Privacy Policy for details.

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8. Intellectual Property

All Website content (text, images, logos, designs) belongs to TechSmart and may not be used without our written consent.

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9. Governing Law

These Terms are governed by the laws of Kenya. Disputes are subject to the exclusive jurisdiction of Kenyan courts.

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10. Contact Information

Address: Norwich Union House, 2nd Floor, Suite 2, Mama Ngina Street (Opposite Hilton Hotel), Nairobi, Kenya

Phone: +254 111 933 377

Email: techsmart254.ke@gmail.com

Website: techsmart.co.ke

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11. Changes to These Terms

We may revise these Terms from time to time. The updated version will be indicated by an updated “Last Updated” date. Continued use of the Website means you accept the changes.

Note: These Terms provide general information and do not constitute legal advice.